CUSTOMER CARE
PRIVACY POLICY
Noah's Retreat Limited takes the privacy of its customers and clients extremely seriously and complies to all aspects of the European Union’s General Data Protection Regulation (GDPR) 2018.
Once we have received your Personal Data, we use strict procedures and security features to try to prevent unauthorized access.
We only hold Personal Data when it is provided by the individual concerned.
We never sell, rent, or share your details without your consent. The data that we hold only includes personal information that you have voluntarily provided; for instance, a contact method such as phone number or email.
By visiting our website, using our services and corresponding via any means (voice, email, text, written), you agree to your personal information being collected and used in the manner set out in this Privacy Notice as updated from time to time.
If you have any requests concerning your personal information or our policies and procedures, please contact us at:
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PRIVACY AND SECURITY POLICY
This Policy explains the privacy and the data protection practices in connection with Noah's Retreat Limited.
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WHAT PERSONAL INFORMATION IS COLLECTED
We collect Personal Data such as: name, telephone number and email address. This is taken from the information you voluntarily submit via the website Contact portal forms, correspondence, phone calls
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COOKIES
See Cookies Policy.
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HOW WE USE YOUR INFORMATION
The Way we Use Personal Data. We will use your information in a number of ways:
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Help deal with your enquiry or request
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Provide information about our services
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Seek ideas and feedback, via research or surveys
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Analyze and improve our work and services
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Aid fraud prevention
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Provide it to a professional body if required by law or to comply with a legal
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Notify you about changes to our Service
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Keep you informed of such products and services​
THIRD PARTIES
We never sell, rent or share your details The only time your information is shared with other organisations is:
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Where you have given your permission
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When we are obliged to do so by law
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Analytics and search engine providers that assist us in the improvement and optimisation of our site.
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YOUR RIGHTS
You have the following rights:
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Right to have access to the data we hold
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Right to correct the data we hold
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Right to be forgotten
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Right to cease procession
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Right to portability of your data
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Right to object
Please note, if you ask us not to contact you we will retain your details on our suppression list to ensure we do not accidentally contact you in the future.
To exercise any of the rights above please write to us at:
info@noahshomecollection.com
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DATA STORAGE AND SECURITY
All information you provide to us is stored securely.
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ONLINE SECURITY
No transmission via the internet is wholly secure. Any information you choose to send to us is carried out at your own risk. We urge you to safeguard your data by protecting your computer with anti-virus software and ensuring your data is being transmitted securely.
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FINANCIAL DETAILS
We do not retain credit card or banking details. Instead, these are transferred to secure payment methods for the purpose of collecting and recording payments.
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LINKS TO EXTERNAL WEBSITES
Our website may contain information linked to or provided by other organisations. They are outside of our control and not covered by this Privacy & Security Policy. These sites may have a privacy notice which differs from our own. We do not accept any responsibility or liability for such privacy policies.
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CHANGES TO THIS POLICY
Noah's Retreat Limited reserves the right to modify its website and this Privacy & Security Policy at any time.
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Last Update June 2022